Hearing Help

Are you hard of hearing or have hearing loss? Take back your independence with ClearCaptions!

What is Clear Captions?

ClearCaptions helps people with hearing loss by providing special telephone captioning services.
These services make it easier for people with hearing loss to understand phone calls and stay independent.
ClearCaptions is certified by the Federal Communications Commission (FCC) to ensure privacy and safety.
The company meets top industry standards to keep your information secure.
Learn more about their FCC certification and how they help people!

Are you Eligible?

ClearCaptions services are federally funded, so only qualified individuals can use them.
Who can qualify?
- Hard of hearing:
  - You need to have hearing loss that makes captions necessary to use the phone. You can self-certify your hearing loss during setup.
- Live in the U.S.:
  - ClearCaptions is available only to residents of the United States and its territories.
- Internet access:
  - You’ll need home Internet or a data plan on an Apple iOS device to use the service.
- Speak English:
  - The service is currently available only in English.

Common Questions:

How does this help?
- ClearCaptions displays phone captions on an easy-to-use screen.
- This means, you can read what the person on the other end of the phone is saying, while they are saying it.
- For people with hearing loss, this is helpful because it allows you to still take phone calls and makes you more independent.
Are phone calls private?
- Yes!
- ClearCaptions is required by the government to comply with a certain set of standards, including privacy.
- No records of any call are recorded or kept by ClearCaptions.

How to Apply: