Non-Emergency Medical Transportation

Need assistance traveling to healthcare?

Mercy Medical Angels provides assistance

• In the air
  • Commercial airline tickets
• On the ground
  • Gas cards
  • Bus tickets
  • Train tickets

Airfare:

• Requirements:
  • Give at least 21 days’ notice before your travel date to request flight assistance.
  • Complete a medical clearance form:
    • The form must be filled out by the doctor who recently saw the patient.
    • We will fax this form to the doctor once your application is received.
  • Provide proof of income:
    • Show the total household income and assets for everyone living in the household.
    • Forms of proof include your complete income tax return for the current year and any award letters for Disability or SSI (if you receive them).
  • Mercy Medical Angels may sponsor a round-trip flight for the patient and one non-medical attendant (if the doctor says it’s needed) on a commercial airline, coach seating
• The Patient Must:
  • Must be able to sit on their own once in the seat.
  • Require little or no medical attention during the flight.
  • Able to transfer from a wheelchair to the aircraft seat with little or no help (no one can lift them into the seat).
  • If oxygen is needed:
    • Some airlines may provide oxygen during the flight.
    • Otherwise, the patient must have an FAA-approved portable oxygen concentrator (POC).
    • Airlines need at least 48 hours’ notice to prepare for oxygen equipment.
    • The patient is responsible for arranging and paying any oxygen-related travel fees.
  • There is a minimal, nonrefundable ticket processing fee based on income, determined after verifying income documents.

Ground Transportation

• Patients can receive gas cards or tickets for bus or Amtrak to get to medical treatment.
• Trips must be for medical care located more than 50 miles away.
• Gas cards are also available for multiple trips to the same treatment center if each trip is 100 miles or more.

To Request Commercial Airline Assistance: Mercy Medical Commercial Transportation Request

To Request Ground Transportation Assistance: Mercy Medical Ground Transportation Request (angelwheels.org)

For more information: Request Assistance for Free Medical Transportation | Mercy Medical Angels